Refund & Cancellation Policy

This policy outlines the general terms for refunds on holiday packages and services booked through Safal Yatra Wala. Please note that specific refund conditions may vary depending on the package booked and the policies of our third-party suppliers (airlines, hotels, transport providers, etc.).

1. Cancellation & Refund Eligibility

• To request a cancellation and potential refund, please contact us in writing (email preferred) or call our customer support team.
• Refund eligibility depends on the timing of your cancellation relative to the travel date and supplier terms.

2. Cancellation Charges

• Most cancellations are subject to cancellation charges including supplier penalties and service fees.
• Charges increase closer to the departure date.

3. Non-Refundable Items

• Visa application fees
• Travel insurance premiums
• Booking deposits
• Non-refundable promotional packages

4. Refund Processing

• Refunds are processed to the original payment mode within 7–14 working days after supplier clearance.
• No refunds for unused services or no-shows.

5. Amendments

• Amendments may attract additional charges as per supplier policy.

6. Force Majeure

• Events beyond control will follow supplier refund rules.
• Safal Yatra Wala will assist wherever possible.